Lifeline Gippsland | Telephone Crisis Support | Volunteer

Lifeline Gippsland Telephone Crisis Support

Every day, Lifeline Gippsland makes a meaningful difference in people’s lives by delivering a wide range of programs and services that provide information, connection, and support to some of the most vulnerable members of our community.

At the heart of our work is the Lifeline 24-hour Crisis Support Line, offering compassionate, confidential support for individuals experiencing a variety of challenges, including depression and other mental health concerns, substance use issues, domestic and family violence, and more.

Our service is guided by Lifeline Australia’s Terms of Use, Privacy Policy, and related statements. To learn more, please visit: https://www.lifeline.org.au/policies

The Charter of Rights outlines what you can expect when accessing Lifeline services. It reflects Lifeline’s commitment to providing safe, person-centred, trauma-informed and culturally responsive support and describes how we will work with you during your contact with us. To learn more, please visit: Charter of rights | Lifeline

Our mission is to support people in crisis, help to create a resilient community, and prevent suicide through a wide range of crisis support and suicide prevention services, including the 24/7 crisis line 13 11 14 and local programs and campaigns. These activities are tailored to assist us to achieve our vision of an Australia free of suicide, where no one has to face their darkest moments alone.

Suicide is the leading cause of death for Australians aged between 15 and 44, with around 3,000 people dying by suicide every year, an average of eight people every day. For every suicide, there are tragic ripple effects for friends, families, colleagues, and the broader community. The Gippsland region has higher rates of suicide than average so we believe it is vital that our Gippsland our community is equipped to identify and reach out to those who may be struggling and having thoughts of suicide. To achieve this, we deliver a wide range of mental health and suicide prevention training including Mental Health First Aid (MHFA), MHFA NSSI, ASIST, Mind Your Mates and Lifeline’s Accidental Counsellor. If you’re not sure what best suits your needs please get in touch. Funds from this training help to support the 13 11 14 crisis line.

Contact our friendly team in our Gippsland office for any other information, including booking our events facility for your next conference or meeting.